Global Operations & Assistance

Our multilingual Global Operations Centre handles over 250,000 separate communications every year and provides coverage for over 11 million lives worldwide. Manned 24/7 by security, travel safety, crisis response and intelligence experts, our Global Operations Centre provides a highly proactive, responsive and practical capability that clients can rely on.

Global SOS

GlobalSOS

Overwatch

OverWatch

Executive Protection & Secure Journey Management

Executive Protection & Secure Journey Management

Political & Natural Disaster Evacuation

Political & Natural Disaster Evacuation

GlobalSOS

Security assistance and advice via our 24/7 Global Operations Centre

Our GlobalSOS service provides clients with support pre-travel and throughout their journey. Pre-travel we provide an email and telephone support service, allowing your travellers to access expert advice on generic threats as well as specific country risk information. During travel, your travellers have access to our 24/7 hotline providing immediate response to generic security queries and assistance with security related emergencies.

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Drum Cussac Ops Centre

Overwatch

OverWatch

A dedicated and proactive outsourced travel risk management capability, helping to protect your remote and travelling personnel

In cases where you may have heightened concerns over the safety of your personnel, we can provide the support required to reassure you and your people that their welfare is in expert hands. Through the OverWatch service, our Global Operations Centre can take on the role of your dedicated Travel Risk Manager. Our expert team can scan and report on emerging threats; monitor status updates and traveller check-ins, communicate directly with your travellers and deliver deployed security assistance solutions as required.

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Executive Protection & Secure Journey Management

Comprehensive security planning and support for your travellers and in-country personnel

At Drum Cussac, we understand the delicate balance between risk analysis, threat vulnerability and physical security. Covering everything from forward planning and risk assessment through to travel management and close protection, our executive protection and secure journey management services mitigate risk and allow you and your travelling or remote employees to carry out your business with confidence and peace of mind. With comprehensive resources at our fingertips, our global network of vetted security assets is able to deliver executive protection and secure journey management to our (and your) exacting standards.

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Executive Protection & Secure Journey Management

Political & Natural Disaster Evacuation

Political & Natural Disaster Evacuation

A fully indemnified evacuation service for political emergencies and natural disasters

In circumstances where government and infrastructure, overwhelmed by disaster or unrest, may have ceased to operate effectively, we are able to provide rapid response, arranging transport to the nearest ‘safe haven’ under security escort and then on to your travellers’ home countries if required. Our in-country support and global network is highly experienced and works in conjunction with our UK-based 24/7 Global Operations Centre and your nominated representatives to ensure swift and successful resolutions.

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