Crisis management

When a crisis occurs, the challenge facing organisations in today’s 24 hour, digitally-linked news and social media world has never been greater. Getting it wrong will have severe ramifications, not least of which to the organisation’s long term reputation. Getting it right, on the other hand, can bring immense reward, including stakeholder satisfaction and Company profitability. Time is of the essence.

Organisations need to ask themselves some tough questions. Do you have a viable and tested crisis management plan? Have your decision makers considered the risks facing your organisation? Have you thought about how you will engage effectively with stakeholders in a time of crisis?

Developing an effective crisis management capability means that you have a tried and tested process, enacted by trained personnel, with the ability to ensure that your organisation is able to deal with a disruptive and unexpected event that threatens to harm your organisation, reputation or shareholders. It is crucial to analyse and identify events that might cause a crisis, respond to change, develop mitigation strategies and develop behaviours to ensure seamless co-ordination amongst affected stakeholders, to ensure you keep your operation running as efficiently and effectively as possible.

Drum Cussac provides a complete crisis management solution.

Crisis management