What is travel risk management?

Benefits of travel risk management

Fulfil your duty of care to travellers
Support growth-enabling global mobility
Mitigate global threats to your organisation and its people

What is travel risk management?

When thinking about ‘travel risk management’, organisations all too often jump immediately to the worst case scenario, imagining their people in a terror attack or caught in the middle of an earthquake, a violent protest or some other extreme incident. But this is to overlook the real risks travellers face.

True travel risk management also considers the everyday risks that travellers must contend with, from cancelled bookings to misplaced luggage, overseas sickness and even the ability to communicate effectively in a non-native language. These risks are far more common than those situations that make the front page of the newspapers. They not only endanger your travellers’ well-being and complicate your duty of care, but can potentially hurt your organisation’s operations, reputation and profitability. Travel risk management considers both the everyday and extreme risks, as well as everything in between, in order to ensure your travellers enjoy a successful trip and return home safely.

Why is travel risk management crucial to your organisation?

In a world where corporate travel is growing faster than ever before and the risk landscape for travellers continues to change, having a robust travel risk management programme in place is key in order to fulfil your duty of care to employees, support global mobility and to maintain organisational resilience.

Yet industry studies indicate that almost a third (28%) of companies don’t have a robust travel risk management programme or their staff are unsure if one exists, despite the fact that two-thirds of Business Travel Managers believe the risks their travellers face will increase in the coming year.

Without a clearly defined and communicated travel risk management programme in place, you’re potentially putting travellers in harm’s way, which can have serious operational, reputational, financial and legal repercussions for your organisation.

This makes it vital to approach travel risk management from a position of knowledge, so that dangers are dealt with appropriately and neither ignored nor inflated.

How Drum Cussac can help

It’s vital that your travel-related business decisions come from a position of knowledge and offer a pragmatic view of risk in the environment your travellers are heading to.

To help you understand and assess the global risks your travellers face, our cutting-edge GlobalRiskManager™ platform combines technology and intelligence to help you mitigate global threats within the constraints of your security budgets.

You’ll not only be able to monitor global incidents as they arise, but you’ll be able to make more decisive and informed decisions in order to ensure the safe return of your people – fulfilling your duty of care.

And if a situation does arise, our experts are only a phone-call away and can provide 24/7 support, advice and guidance. We’ve also partnered with leading medical assistance partners to offer a fully integrated medical and security travel risk management solution.

As experts in providing travel risk management programmes we can deliver a solution tailored to your organisation’s unique needs. We don’t provide a ‘one size fits all’ solution, but will work closely with your teams to create a programme that protects every traveller, whether it’s pre, during or post-trip.

Our travel risk management services include:

  • Providing in-depth analysis and advice to organisations and travellers about global risks and potential threats.
  • Providing guidance on necessary vaccinations and medical health checks
  • Providing bespoke training and education to travellers
  • Monitoring the location, itinerary and well-being of travellers
  • Providing in-country travel risk management support
  • Keeping travellers informed throughout their trip with real-time risk alerts
  • Communicating with travellers directly during an incident, crisis or SOS trigger
  • Responding to and managing incidents (both at the micro and macro level)
  • Ensuring your internal crisis management team(s) are trained in what to do in the event of a crisis
  • Offer guidance on post-incident support
  • Provide medical advice for potentially travel-related illnesses
  • Work with your team(s) on post-incident case management
Contact our team today to find out how we can we help ensure the safety and well-being of your travellers at every stage of their trip.