How to choose your travel risk management provider and platform

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Aeroplane flying above skyscrapers.

What is the objective of this e-book?

  • To help you understand and evaluate your own needs from a travel risk management provider 
  • Ensure you get the answers that will help you decide which provider will best suit your organisation
  • To feel more equipped before going into the buying process

Download your free e-book for advice on choosing the best travel risk management provider for your specific business needs.

Self assessment: How well do you understand your own needs and capabilities?

It’s important for you to understand your own needs and capabilities before starting a conversation with a potential provider. First find out how much you know by scoring each question, and then understand your priorities by ranking their importance:

If you can answer ‘yes’ to all of these, then you’ve got a good understanding of your organisation, what your organisation does, and what your travel risk and security needs are.

What is a travel risk and security management platform?

A travel risk and security management platform helps you manage your organisational resilience. It should be user-friendly and possess intuitive technology, which you can access to maintain a view of your staff and assets wherever they are in the world, enabling you to act quickly if an incident should occur. 

A travel risk and security management platform should enable you to: 

  • Easily manage and keep track of your business travellers and assets
  • Communicate 2-way with your travellers 
  • Be able to react quickly in the event of an emergency
  • Help fulfil your duty of care to your employees

What features should you look out for in a travel risk management platform and why?

Who needs to be involved in the selection of a travel risk management provider?

Depending on your organisation, there may be several stakeholders who need to be involved in the process of selecting and buying a travel risk management platform. Here is a list of the potential roles that could be involved in the selection process. 

  • Procurement: Key in the buying process
  • Risk managers: Key in determining your relationship with current insurers
  • Travel managers: Key for organising and monitoring corporate travel
  • Security/Resilience: Key for people security and safety
  • Health and Safety/Compliance: Key for people’s safety
  • HR: Key for ensuring employee wellbeing and fulfilling your duty of care responsibilities
  • Legal: Key for ensuring your duty of care responsibilities
  • IT: Key for IT security and implementation
  • Training: Key for people preparedness

[Template] Travel security staff satisfaction survey

Use these questions in a survey to your staff and review current satisfaction rate amongst your employees. 

  1. How often do you travel for business a year?
    1. 0
    2. 1-5
    3. 6-10
    4. 11-15
    5. 15+


  2. Do you see business travel as a benefit to your job?
    1. Yes
    2. No


  3. How safe do you currently feel travelling abroad for business? 
    1. Very safe
    2. Safe
    3. Unsafe
    4. Very unsafe


  4. What are your main concerns when travelling for business?
    1. Road safety
    2. Terrorism
    3. Personal safety
    4. Natural disasters
    5. Theft
    6. Hotel safety
    7. Other [Comment]


  5. Have you ever experienced an incident whilst travelling abroad?
    1. Yes [Comment]
    2. No


  6. Out of 5, how well do you feel your organisation cares for your wellbeing whilst you’re abroad
    1. 1
    2. 2
    3. 3
    4. 4
    5. 5


  7. What improvements would you suggest to get more out of your travel risk management programme?
    1. [Comment box]

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Download this as a PDF complete with your travel security staff satisfaction survey.